Last updated: February 2026
Thank you for shopping at stemdrawrobot.com.
Below you’ll find important information about our shipping process, delivery times, and policies.
We ship our products directly from our international fulfillment partners, primarily located in China.
This allows us to offer high-quality products at competitive prices and free shipping to our customers.
✅ Free Shipping on all orders
There are no additional shipping or handling fees.
Please note: import duties, customs fees, or local taxes (if applicable) are the responsibility of the customer.
Order processing time: 1–3 business days
Orders are processed Monday through Friday (excluding holidays)
Once your order has been processed, it will be handed over to the shipping carrier.
Estimated delivery: 7–15 business days
Delivery times are estimates and may vary depending on:
Destination
Customs processing
Carrier delays
Peak seasons or holidays
We appreciate your patience with international shipping.
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to become active after shipment.
Because orders are shipped internationally, they may be subject to customs inspections.
stemdrawrobot.com is not responsible for delays caused by customs or for any customs fees, duties, or taxes imposed by local authorities.
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If an order is returned due to an incorrect address, reshipping costs may apply.
If your order has not arrived within 30 days, please contact us and we will investigate the issue.
We are committed to ensuring every customer receives their order.
If you have any questions about shipping, feel free to contact us:
We’re happy to help.